I enjoyed listing to a trainer at a recent Conway Managers Meeting, held in our Norwell classroom, give an overview of a program that Tom Hopkins, renowned real estate sales trainer, would be covering at an upcoming event “Winning Everyday.” He reminded us of some great ways to help us assist our customers better:
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Get out into the community and get to know people. The more people know us, the more they will trust us and want to do ask us to represent them during what is probably the largest investment they will make in their lives
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Be sure to spend more time listening than talking… make sure that you know what your buyers and sellers really want. They have asked us to represent them therefore we need to take the time to understand what exactly they want from us during the buying and selling process.
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Be sure to take the time to let your customers know what we can do to assist them; through marketing, research and time commitment.
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Buying and selling a home is a stressful situation and it’s important that we help our buyers and sellers to overcome any possible road block or confusing situation that might arise.
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Make sure you show your appreciation to your buyers and sellers – they deserve it!
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We also heard about how important it is to have balance in our lives. Since much of this job is 24/7, we need to work on having balance between our work and personal life. We need to balance 7 areas of our life; Career, Spiritual, Social, Financial, Family, Physical Health, and Mental/Education.
It was a great hour reviewing whether we are servicing our customers to the best of our ability as well as keeping balance in our lives.
Scituate — Jack Conway, Realtor Scituate manager Elaine Bongarzone, left, was honored recently by the Scituate Chamber of Commerce for three years of service as president.
10/24/2008
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