I work full time and when many appointments came up Theresa went to the house to meet the contractor or painter to assist.She had excellent photographs of the house to sell which I believe impacted the sale of the house. My previous broker pictures were not very good.She suggested a cleaning person also which again was very helpful.Theresa was very professional and very helpful. She would call or make emails for me to help the process. She would meet me to give her paperwork . The process is overwhelming and Theresa again was extremely knowledgeable and problem solver.