Between condos and houses this is the fifth time we have hired a realtor to sell our property. While we did not have a bad experience with any of the other salespeople Michelle distinguished herself by being thoughtful polite considerate professional and attentive. Having sold our house we are still working with Michelle but now we are buyers. Searching for a home I am seeing and experiencing Michelle as a seller and she exhibits the same qualities I first noticed when I met her as a neighbor. Going back to my comment above Michelle can probably train others to be gentle salespeople but everything else she puts into her work is probably her's alone and cannot be cloned.